Services

Executive programs, on-site, one-day programs, limited to five participants.

Guest speaker at business, leadership, strategic management, and marketing conferences, executive programs, and seminars.

Crash course on an unanticipated need to be to be briefed on a particular topic.

Enhancing our knowledge/skills on table manners, types of foods, international cuisine, entertaining at a restaurant or at a home, being a host or a guest, etc. In the course of business entertainment, whether at home or in a restaurant, both host and guest play equally important roles – which can often make or break a deal.
It is to benefit of the company to be represented by someone who will match the image they want to project.
Today, even job interviews often take place over lunch or dinner, especially so the employer can judge the behavior of the candidate.

It has always been a part of Cross Cultural Cosmos’ strategy that our programs are shaped more as discussions rather than presentations or lectures.  We know it is important for you to be able to immediately implement knowledge and skills to facilitate your work in the protocol area so, in addition to all the materials on numerous protocol issues with which you will be provided, the participants can, in fact, tailor the program to their needs, and open a dialogue on an exchange of experiences. Prior to the start of the program we ask the participants to tell their interests and goals so that they may be accommodated in the agenda.

Cross Cultural Cosmos’ programs and consulting services are available for  corporate executives and managers, personal assistants, HR professionals, global entrepreneurs, journalists, professionals in the tourism and hospitality industries, luxury customer service staff, foreign visitors, private spa clinic staff, university international admission departments, students studying international relations, and any professional that conducts front-line business with the public and in the global marketplace.

Past projects include:

• Working with leadership in communicating company directives to staff
• Designing internal staff policies in line with company’s mission, vision, goals
• Designing policies for front line staff
• Working with strategic management consultants on internal staff behavior & communication to be in-line with changes
• Working with local sales staff
• Working with international sales staff – intercultural awareness
• Working with event organizers – protocol, intercultural, foreign visitors
• Speaking at academic institutions